Privacy Policy — How fb444 Keeps Your Information Safe

1 Introduction & Scope

This Privacy Policy of fb444 ("we", "us", "Platform") explains how we collect, use, store, and protect the personal information of users ("you", "member") across our website, mobile application, and related services.

This policy applies to all fb444 services — including Sports Betting, Live Casino, slots, deposit and withdrawal services, and customer support.

2 What Information We Collect

Fb444 collects the following types of information:

3 How We Collect Information

Fb444 collects information through three primary methods:

• Directly from you: During registration, KYC verification, support chat, and payment processing.
• Automatically: Through cookies, log files, and tracking pixels while you use our website and app.
• From Third Parties: From payment gateways (bKash, Nagad), identity verification services, and fraud-prevention partners.

4 Purpose of Data Use

Fb444 uses your information for the following purposes:

• Creating, managing, and securing your account.
• Identity verification (KYC) and age confirmation.
• Processing deposit and withdrawal transactions.
• Tracking gaming history and account balance.
• Providing customer support services.
• Detecting and preventing fraud, money laundering, and suspicious activity.
• Fulfilling legal obligations.
• Enhancing service quality and informing you of relevant offers.

5 Data Sharing Policy

Fb444 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Partners: Payment gateways such as bKash, Nagad, and Rocket — minimal data shared solely for processing transactions.
• KYC Partner: Licensed agencies for identity verification.
• Law Enforcement Agencies: When required by a court order or legal obligation.
• Fraud Prevention Services: Specialist software partners for fraud detection.

In all such cases, the amount of information shared is kept to a minimum, and all partners are required to adhere to privacy standards as strict as those of fb444.

6 Data Retention Period

Fb444 retains your information for the following periods:

• Active Account: All data is retained for the full duration your account remains active.
• Closed Accounts: 5 years after account closure — retained for legal compliance (Anti-Money Laundering laws).
• Transaction Records: Minimum 7 years — as required by financial regulatory authorities.
• Customer Support Log: Up to 2 years.

Once the retention period expires, data is securely deleted or anonymised.

7 Cookies & Tracking Technologies

The following types of cookies are used on the fb444 website and app:

• Essential Cookies (Green): Essential for maintaining login sessions, security verification, and account management. These cannot be disabled.
• Functionality Cookies (Yellow): Used to remember your language preferences and game settings. Disabling these may affect certain features.
• Analytics Cookies (Red): Used to analyse user behaviour and improve our services. These can be disabled through your browser settings.

Cookies can be managed through your browser settings; however, disabling essential cookies may prevent the platform from functioning properly.

8 Your Rights

Every fb444 member has the following rights:

9 Protection of Minors' Data

Fb444's services are strictly not intended for anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that a minor is using our platform, we will immediately suspend the account and delete all associated data.

If you believe a minor is using our platform, please notify our support team immediately.

10 Security Measures

Fb444 protects your data using industry-leading security measures:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall & Intrusion Detection: Advanced firewall protection to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to relevant data.

11 Privacy Policy Updates

Fb444 reserves the right to update this Privacy Policy when necessary. In the event of changes:

• Members will be notified through their registered contact details before any significant changes take effect.
• Updated policies take effect from the date of publication.
• The "Last Updated" date at the top of this page will always be kept current.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

• Email: [email protected] (Non-clickable link — please copy manually)
• Live Chat: 24/7 via the chat icon on our website or app.
• Response Time: Typically within 3 business days

We take every privacy-related request seriously and strive to resolve it as quickly as possible.